Dynamic Capabilities and Competitive Advantage among Listed Commercial Banks in Kenya

Ombongi Getange Josphat () and Dr. Millicent Atieno Mboya ()

Journal of Business and Strategic Management, 2024, vol. 9, issue 7, 102 - 119

Abstract: Purpose: This study sought to evaluate how dynamic capabilities affect competitive advantage among listed commercial banks, in Kenya. Specifically, the study sought to ascertain how Sensing capability, learning capability, reconfiguration capability and integration capability affects competitive advantage among listed commercial banks, in Kenya. Methodology: This study used Cross-Sectional Research Design since the study focused on quantitative data. The study was carried out in Kenya, covering all the 39 solvent commercial banks in Kenya (Source, CBK 2020),(as of 31st March 2024.The respondents were 1404 functional managers which comprise of five (5) from Human Resource ,five (5) from information Technology ,Ten (10) from Sales and marketing ,five (5) from procurement, and five(5) from risk and compliance. The study used 10% of the target population as the study sample size hence the sample size was 140 respondents comprising of management employees. Data was collected using a self-administered structured questionnaire. The Statistical Package for Social Sciences (SPSS) version 25 software was used to analyze the data. Findings: The study concludes that sensing capability has a significant effect on competitive advantage among listed commercial banks, in Kenya. In addition, the study concludes that learning capability has a significant effect on competitive advantage among listed commercial banks, in Kenya. Further, the study concludes that reconfiguration capability has a significant effect on competitive advantage among listed commercial banks, in Kenya. The study also concludes that integration capability has a significant effect on competitive advantage among listed commercial banks, in Kenya. Unique Contribution to Theory, Policy and Practice: Based on the findings, the study recommends that the management of commercial banks in Kenya should implement a comprehensive knowledge management system that encourages continuous professional development and collaboration among employees. By establishing structured training programs, mentorship initiatives, and cross-departmental knowledge sharing, banks can foster a culture of innovation and adaptability.

Keywords: Dynamic Capabilities; Competitive Advantage; Commercial Banks (search for similar items in EconPapers)
Date: 2024
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