Evaluation of Business Intelligence Projects Success – a Case Study
Oliveira Tiago and
Additional contact information
Teixeira Ana: NOVA Information Management School, Tintas Robbialac, Lisboa, Portugal
Oliveira Tiago: NOVA Information Management School, Lisboa, Portugal
Varajão João: University of Minho, Centro ALGORITMI, Braga, Portugal
Business Systems Research, 2019, vol. 10, issue 1, 1-12
Background: Many studies found in literature only focus on specific aspects of the evaluation of the success of projects, such as the criteria for evaluation; and just a few are focused on the activities for evaluating success. Objectives: The goal of the paper is to present the process for evaluating the success of Business Intelligence (BI) projects in a large company. Methods/Approach: An exploratory case study was carried out at Tintas Robbialac, SA, a Portuguese company of the paint industry. Results: The specific company approach for evaluating the success of BI projects is presented and discussed. Conclusions: The process for evaluating the success of BI, as well as the evaluation criteria, should be formally defined; and the success should be evaluated and monitored along all the project lifecycle.
Keywords: Business Intelligence; project success; success evaluation; case study (search for similar items in EconPapers)
References: Add references at CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
https://www.degruyter.com/view/j/bsrj.2019.10.issu ... -0001.xml?format=INT (text/html)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:bit:bsrysr:v:10:y:2019:i:1:p:1-12:n:1
Access Statistics for this article
Business Systems Research is currently edited by Mirjana Pejić Bach
More articles in Business Systems Research from Sciendo
Bibliographic data for series maintained by Peter Golla ().