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Dataveillance in the Workplace: Managing the Impact of Innovation

McParland Cliona () and Connolly Regina ()
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Connolly Regina: Dublin City University Business School,Ireland

Business Systems Research, 2020, vol. 11, issue 1, 106-124

Abstract: Background: Monitoring and surveillance are a fundamental part of the workplace environment, with employee performance and productivity as the main objects of scrutiny. However, many questions surround the ethical nature of managements’ ability to employ advanced digital technologies to monitor employee behaviour and performance while in the workplace. If unaddressed, these concerns have the potential to significantly impact the relationship between the employee and the employer, impacting trust in management resulting in negative attitudes and counterproductive behaviours.

Keywords: employee privacy concerns; monitoring; trust; workplace surveillance; employee empowerment; counterproductive workplace behaviour; psychological contract (search for similar items in EconPapers)
JEL-codes: O3 (search for similar items in EconPapers)
Date: 2020
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