Intelligent Personal Assistant in Business-Context: Key-feature Evaluation for User Acceptance
Holland Alexander and
Sánchez Rocío Arteaga
Additional contact information
Hüsson Daniel: UCAM - Catholic University of Murcia, Spain
Holland Alexander: FOM University of Applied Sciences Essen, Germany
Sánchez Rocío Arteaga: UCAM - Catholic University of Murcia, Spain
Business Systems Research, 2020, vol. 11, issue 3, 147-166
The usage of intelligent personal assistants (IPA), such as Amazon Alexa or Google Assistant is increasing significantly, and voice-interaction is relevant for workflows in a business context.
Keywords: intelligent personal assistant; human-computer-interface; enterprise-resource-planning; machine learning; business process; natural language processing (search for similar items in EconPapers)
JEL-codes: O3 O31 O32 O33 (search for similar items in EconPapers)
References: Add references at CitEc
Citations: Track citations by RSS feed
Downloads: (external link)
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
Persistent link: https://EconPapers.repec.org/RePEc:bit:bsrysr:v:11:y:2020:i:3:p:147-166:n:4
Access Statistics for this article
Business Systems Research is currently edited by Mirjana Pejić Bach
More articles in Business Systems Research from Sciendo
Bibliographic data for series maintained by Peter Golla ().