Governing IT in HEIs: Systematic Mapping Review

Meçe Elinda Kajo, Sheme Enida, Trandafili Evis, Juiz Carlos, Gómez Beatriz and Colomo-Palacios Ricardo
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Meçe Elinda Kajo: Polytechnic University of Tirana, Albania
Sheme Enida: Polytechnic University of Tirana, Albania
Trandafili Evis: Polytechnic University of Tirana, Albania
Juiz Carlos: Universitat Illes Balears, Spain
Gómez Beatriz: Universitat Illes Balears, Spain
Colomo-Palacios Ricardo: Østfold University College, Norway

Business Systems Research, 2020, vol. 11, issue 3, 93-109

Abstract: BackgroundHigher Education Institutions (HEIs) are aware of the immense importance of achieving their strategic objectives to increase their impact on the society and to be competitive. As a board responsibility, information technology governance (ITG) plays an important role in the overall HEIs performance. Numerous HEIs are making great efforts to properly govern information technology (IT) by using ITG frameworks. ObjectivesThis study investigates the overall adoption of ITG frameworks in different HEIs through a systematic mapping review. MethodWe analyzed forty relevant papers, filtered from 6 selected online libraries, and answered six research questions on ITG implementations at universities worldwide. ResultsThe results show an increasing number of publications on ITG usage in HEIs in the last decade. The largest number of applications is described in Asian countries, while the most popular used frameworks are COBIT, ISO versions, and in-house developed frameworks. Finally, we describe the top challenges and benefits of ITG implementation mentioned in research papers. ConclusionThis paper provides a deep insight into the level of integration of ITG in universities worldwide. The results will be presented to the involved stakeholders at our university to increase the awareness of ITG in HEIs and help its implementation process.

Keywords: IT governance; IT governance frameworks; Higher Education Institutions; COBIT; systematic mapping (search for similar items in EconPapers)
JEL-codes: O33 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:bit:bsrysr:v:11:y:2020:i:3:p:93-109:n:3

DOI: 10.2478/bsrj-2020-0029

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