Optimizing Strategic Transformation with EFQM Model: A Contingency Theory Perspective
Çağlar Yiğit () and
Kadir Varoğlu A. ()
Additional contact information
Çağlar Yiğit: Başkent University, Ankara, Türkiye
Kadir Varoğlu A.: Başkent University, Ankara, Türkiye
Business Systems Research, 2025, vol. 16, issue 1, 130-151
Abstract:
Background The EFQM Model, launched by the European Foundation for Quality Management (EFQM), is widely adopted by transforming organizations. Conducting research with an academic perspective on these models is crucial to comprehend their potential fully. While Contingency Theory has not yet gained widespread recognition for this purpose, it can play a fundamental role in shaping organizations’ transformational domains. Objectives To evaluate the feasibility of the EFQM Model in transformation by integrating theoretical concepts with practical applications across the Environment, Size, Technology, and Strategy domains while minimizing ESG risks. Methods/Approach Quantitative analysis, employing Linear Programming (LP), is utilized to explore the interaction between 25 sub-criteria derived from EFQM and contingency theory, with data from 50 participants being analysed using operational research-based LP optimization and sensitivity analysis. Results The EFQM Model showcases feasibility in managing ESG risks and driving transformations with above-average success rates in the case study. Notably, the “Size” transformation domain plays a vital role in strategic transformations, alongside other sub-criteria, as indicated by various sensitivity analyses. Conclusions The EFQM criteria’ methodological approach closely aligns with the transformation perspective of contingency theory, holding potential to enhance future business system research.
Keywords: strategic transformation; contingency theory; sustainability; EFQM (search for similar items in EconPapers)
JEL-codes: C6 L1 (search for similar items in EconPapers)
Date: 2025
References: Add references at CitEc
Citations:
Downloads: (external link)
https://doi.org/10.2478/bsrj-2025-0007 (text/html)
Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.
Export reference: BibTeX
RIS (EndNote, ProCite, RefMan)
HTML/Text
Persistent link: https://EconPapers.repec.org/RePEc:bit:bsrysr:v:16:y:2025:i:1:p:130-151:n:1007
DOI: 10.2478/bsrj-2025-0007
Access Statistics for this article
Business Systems Research is currently edited by Mirjana Pejić Bach
More articles in Business Systems Research from Sciendo
Bibliographic data for series maintained by Peter Golla ().