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Organisational Capabilities Required for Enabling Employee Mobility through Bring- Your-Own-Device Concept

Toperesu B-Abee () and Jean-Paul Van Belle ()
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Toperesu B-Abee: Information and Communication Technologies Services (ICTS), University of Cape Town, South Africa
Jean-Paul Van Belle: Department of Information Systems, University of Cape Town, South Africa

Business Systems Research, 2017, vol. 8, issue 1, 17-29

Abstract: Background: Mobile device adoption is on the rise and people are increasingly using mobile devices as a part of their lives. Studies have shown that people can use mobile devices to perform their work duties from anywhere. Organisations are now exploring ways of enabling and supporting mobility for employees’ mobile devices, including BYOD (Bring-Your-Own-Device) policies. Objective: The objective of this study is to identify the main capabilities required for enterprise mobility. Methods/Approach: This qualitative research study presents empirical results based on interviews with selected senior IS managers of large organizations. Results: The main findings of this study suggest that information security and mobile device management are among the main capabilities required for enterprise mobility. Conclusions: Enterprise mobility is an emerging field which has received very little research attention. More research in the field will help organisations make informed decisions on how to increase productivity, sales and efficiency while achieving employee satisfaction through enterprise mobility.

Keywords: mobility; productivity; use case; security; BYOD; Bring-Your-Own-Device; connectivity (search for similar items in EconPapers)
Date: 2017
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