Influence Of Employee Training And Satisfaction On Organisational Performance At Ghana Ports And Harbours Authority, Takoradi

John Kojo Sam, Abdul-Jaleel Saani and Leticia Sam
Additional contact information
John Kojo Sam: Faculty of Law, University of Cape Coast
Abdul-Jaleel Saani: Department of Education and Psychology, University of Cape Coast
Leticia Sam: Department of Business and Social Sciences Education, University of Cape Coast

International Journal of Research and Scientific Innovation, 2023, vol. 10, issue 9, 100-108

Abstract: The study examined training of employees and its effect on organisational performance, focusing on Ghana Ports and Harbours Authority (GPHA), Takoradi. Cross sectional survey design was used. The study used the census method to capture all the 285 permanent employees of GPHA – Takoradi. However, 264 respondents were those that returned completed questionnaires as expected, which was used for the analysis. Questionnaire with a Cronbach alpha reliability co-efficient of .811 was the instrument used to collect the data. The data was analysed using both descriptive and inferential statistics. The results show that permanent staff view employee training as an effective tool for both their personal and organisational success. It also boosts their satisfaction in the work and the organisation’s performance as a whole. It is, therefore, recommended that management should organise biennial in-service training programmes in the form of workshop for employees to update employees’ competencies and to ensure that maximum efficiency exist in GPHA–Takoradi.

Date: 2023
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.rsisinternational.org/journals/ijrsi/d ... -issue-9/100-108.pdf (application/pdf)
https://rsisinternational.org/journals/ijrsi/artic ... -authority-takoradi/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bjc:journl:v:10:y:2023:i:9:p:100-108

Access Statistics for this article

International Journal of Research and Scientific Innovation is currently edited by Dr. Renu Malsaria

More articles in International Journal of Research and Scientific Innovation from International Journal of Research and Scientific Innovation (IJRSI)
Bibliographic data for series maintained by Dr. Renu Malsaria ().