Quality of Work Life and Commitment Levels among Senior Staff of University of Cape Coast

Naomi Arthur Fynn, Hayford Lartey and John Kojo Sam
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Naomi Arthur Fynn: Faculty of Arts, University of Cape Coast
Hayford Lartey: Office of the Provost, College of Humanities and Legal Studies, University of Cape Coast
John Kojo Sam: University Halls Housing Medical Students (UHMS) University of Cape Coast

International Journal of Research and Scientific Innovation, 2024, vol. 11, issue 12, 958-968

Abstract: The aim of this study was to assess the levels of Quality of Work Life (QWL) and Organisational Commitment (OC) among senior staff at the University of Cape Coast (UCC). The study aimed to explore how these factors influence the work attitudes of senior staff members in a higher education setting. A cross-sectional survey design was employed, with data collected through a structured questionnaire administered to senior staff at UCC. The study examined dimensions of QWL, including compensation, working conditions, and human capacity development, as well as the levels of OC. Descriptive and inferential statistical methods were used to analyse the data, including frequency counts, percentages, and mean scores to assess the levels of QWL and OC. The results indicated that while senior staff expressed moderate satisfaction with various QWL factors, including salary and working conditions, there were areas of concern such as perceived inadequacy in compensation and safety measures. In terms of OC, the study revealed a strong emotional attachment to the institution but a lower commitment towards long-term tenure. The study highlights the importance of improving QWL factors, such as compensation and safety, to enhance employee engagement and retention at UCC. The study recommends that the university’s management prioritise initiatives that address these concerns and enhance overall employee well-being and organisational loyalty.

Date: 2024
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