Digital Transformation in Construction: Assessing E-Tendering Adoption in Malaysia’s Industry Landscape

Valerie Kher Yiing Voon and Yee Lin Lee
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Valerie Kher Yiing Voon: Faculty of Built Environment, Tunku Abdul Rahman University of Management and Technology, Malaysia
Yee Lin Lee: Faculty of Built Environment, Tunku Abdul Rahman University of Management and Technology, Malaysia

International Journal of Research and Scientific Innovation, 2024, vol. 11, issue 12, 969-985

Abstract: As digital transformation becomes increasingly crucial for enhancing efficiency in construction projects, the adoption of E-Tendering has emerged as a significant trend within the industry. The uptake of E-Tendering has accelerated since the Covid-19 pandemic, driven by the Malaysian Movement Control Order. Typically, developers or clients decide whether to implement the E-Tendering System, but it is the quantity surveyors (QS) who manage the entire tendering process. This research, therefore, explores the benefits, challenges, and potential strategies for overcoming barriers to E-Tendering adoption from the QS perspective. The study analyzes quantitative data collected through a questionnaire survey of QS professionals in Klang Valley, Malaysia. Of the 370 questionnaires distributed, 113 valid responses were included in the analysis. The findings reveal that the key benefits of E-Tendering include paper and cost savings, improved document storage, and time savings in the collection and submission of tender documents. The main challenges identified are software limitations, software reliability, and e-security concerns. The results also highlight the shared responsibility of the government, organizations, and software suppliers in promoting and addressing the challenges of E-Tendering adoption. Ultimately, this research provides both academic insights and practical recommendations to support digital transformation and improve efficiency in the construction industry.

Date: 2024
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