Exploring the Total Quality Management Practices among School Heads in Elementary Public Schools: A Single Case Study

Jenica V. Nazareno, Analiza C. Lumanas, Maryjane S. Sarillana and Marleonie M. Bauyot
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Jenica V. Nazareno: DepEd, Division of Davao City
Analiza C. Lumanas: DepEd, Division of Davao City
Maryjane S. Sarillana: DepEd, Division of Davao City
Marleonie M. Bauyot: Ateneo De Davao University

International Journal of Research and Scientific Innovation, 2024, vol. 11, issue 6, 359-371

Abstract: The purpose of this single case study design was to explore the total quality management practices among school heads in elementary public schools. A total of five school heads were identified through purposive sampling. The study utilized a qualitative research design using single case study approach. Thematic content analysis used as data analysis tool. Results revealed that the practices of school heads on total quality management implementation in their respective schools were: managing of resources, collaborative decision-making, and curriculum and learning. Moreover, results revealed that on the ways to determine that the sustainable goal in practicing total quality management was achieved was by: resource saving inventory, continuous improvement, and seeking assistance from other professional. Further, on the efforts invested in total quality management practices results found were: attending professional seminars/meetings, and open-mindedness and adaptability. Based on the study’s findings, it is recommended that school heads and legislators integrate TQM concepts into school guidelines. Continuous professional development for administrators and instructors is essential for enhancing TQM implementation. This can be achieved through seminars, workshops, and training sessions focused on TQM practices. Collaborative forums should be established for politicians, administrators, and educators to exchange knowledge and experiences. Facilitating such forums will promote a deeper understanding of effective TQM methods and foster a community of sustainable school administrators. Lastly, teachers should utilize feedback and regular reviews to assess TQM practices, aiding in ongoing improvement efforts.

Date: 2024
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