The Influence of Idiosyncratic and Organizational Career Dynamics on Employee Career Development in Star-Rated Hotels in Nairobi City County, Kenya: A Qualitative Analysis

Joseph Musyoki., Dr. Isabella Mapelu. and Dr. Dorothy Rotich
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Joseph Musyoki.: Department of Hotel and Hospitality Management, Moi University, P.O. Box 3900 Eldoret, Kenya.
Dr. Isabella Mapelu.: Murang’a University of Technology, P.O. Box 75-10200 Murang’a, Kenya.
Dr. Dorothy Rotich: Department of Hotel and Hospitality Management, Moi University, P.O. Box 3900 Eldoret, Kenya.

International Journal of Research and Scientific Innovation, 2024, vol. 11, issue 7, 1245-1259

Abstract: The imbalance between the number of employees and open positions in hotels is the cause of the problem, in which there is limited prospects for development of careers. It is challenging for lower-level employees to advance in their careers because of top-level roles relative to available positions and career dynamics. The purpose of the study was to investigate the influence of idiosyncratic and organizational dynamics on employee career development in hotels. The specific objectives were to establish the influence of idiosyncratic and organizational dynamics on employee career development in star-rated hotels in Nairobi City, Kenya. The target population was 3,114 employees from 10 star-rated hotels in Nairobi City County out of which 341 formed the sample size. Purposive, systematic random sampling and simple random sampling techniques were applied in the selection of the respondents. Questionnaires were used to collect data which was analyzed using thematically. The study concluded that; idiosyncratic dynamics, organizational dynamics are important considerations in contributing to the way employees develop in their careers in the hotels. The study recommends personalized arrangements negotiated between individual employees and employers to maintain an idiosyncratic environment, creation of a high-performance culture that prioritizes the well-being of individuals to positively contribute to organizational dynamics. In addition, managers should embrace adaptability, critical thinking and communication skills to enhance organizational dynamics.

Date: 2024
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