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Public Sector Digitalization Programmes in Ghana and Nigeria: Opportunities and Challenges

Francis Avevor
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Francis Avevor: Advanced School of Systems and Data Studies (ASSDAS), Accra Institute of Technology, Accra, Ghana.

International Journal of Research and Scientific Innovation, 2024, vol. 11, issue 8, 740-759

Abstract: Many developing countries have embarked on aggressive public sector digitalization programmes with financial and technical support from their bilateral and multinational donors. Citizens are often skeptical about their governments’ digitalization agendas; and ask questions regarding opportunities for such projects and challenges that their implementations face; as well as their impacts on socio-economic variables. This paper examined pertinent literature on public sector digitalization programmes that were rolled out in Ghana and Nigeria over the last decade and identified opportunities that spurred such programmes as well as the challenges confronting their implementation. It also examined the impact of the digitalization programmes on productivity, accountability, service delivery, and macroeconomic variables (economic growth, poverty alleviation and unemployment). Thereafter, it proffered policy and strategy recommendations to guide the selection, design, development, implementation, and integration of digitalization programmes in developing countries like Ghana and Nigeria. Furthermore, it provided recommendations for governments, the African Union, and for future research.

Date: 2024
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