Determinants of Job Satisfaction among Hospital and Health Services Administrators in Ghana

Godswill. Domie and Paul Senyo. Gawu
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Godswill. Domie: PhD Student. Graduate School of Business Management, Philippine Christian University, Manila- Philippines.
Paul Senyo. Gawu: Supply Chain Practitioner. Affiliation: Ghana Health Service (GHS), Supply, Stores, & Drug Management (SSDM), Accra Ghana.

International Journal of Research and Scientific Innovation, 2024, vol. 11, issue 9, 1070-1089

Abstract: Background: Hospital and Health Services Administrators oversee the day-to-day operations of hospitals, such as planning, directing, organizing, and coordinating health services. Their overall job satisfaction has been identified as a key driver of high performance, especially in areas where patient care is delivered. This study examines the factors associated with job satisfaction and dissatisfaction among Hospital and Health Services Administrators in public hospitals in Ghana. Method: A cross-sectional design with a mixed method (quantitative and qualitative approach) was deployed for the study. 150 participants took part in the quantitative study while 10 out of the 150 were additionally interviewed for qualitative responses. Self-administered and Google form questionnaires were used to collect data. Descriptive statistics, regression, and correlation tests were run from SPSS to quantitatively compare and determine the association between demographic, independent variables, and the dependent variable with the range of p-values .01 .05 considered statistically significant. The qualitative responses were subjected to thematic and narrative analysis with direct quotations. Results: The mean (± Standard Deviation [SD]) age of all respondents was (M = 45.82, SD = ± 5.794) ranging between 33–58 years. Overall, 67.3% of the participants were dissatisfied with their jobs. Demographic variables were statistically significant and predicted job satisfaction: Age (ß .31, p .005), MR (ß = .847, t=.2.716, p > .005), CC (ß= -1.359, t =. -5.645; p

Date: 2024
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