Implementation of Online Health Information System in Increasing Work Effectiveness at the Gowa Regency Health Office

Lidya Resty Amalia, Andi Nur Arifah Apriani Azis and Firman Anugrah
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Lidya Resty Amalia: Lecturer at the Faculty of Public Health, Pejuang Republic of Indonesia University, Makassar
Andi Nur Arifah Apriani Azis: Lecturer at the Faculty of Hospital Administration, Stikes Gunung Maria Tomohon, Manado
Firman Anugrah: Lecturer at the Faculty of Public Health, Pejuang Republic of Indonesia University, Makassar

International Journal of Research and Scientific Innovation, 2025, vol. 12, issue 15, 516-522

Abstract: The implementation of the health information system uses online and offline systems. The purpose of the study is to determine the implementation of the Online Health Information System at the Gowa Regency Health Office based on input (man, machine), based on process (processing data, flow), and based on output (health data reports, employee satisfaction related to the implementation of the Online Health Information System). This research is a descriptive with a qualitative approach. The data was analyzed using content analysis. Interviews were conducted with 7 informants. The results of the Input research (Employees of the online information system are still lacking, the completeness of software and hardware is fulfilled but there are still network constraints to log in to the Komdat and Sikda generic. Process (Some health centers in Gowa Regency have not been able to reach the network due to very remote areas so the reporting process to the Gowa Regency health office must use an offline or manual system and result in delays in sending health centers to the center. Output (Employees are satisfied with the existence of online information system services compared to manual or offline because the use of online systems is very efficient. The conclusion of the input is that information system employees are still lacking, and reporting tools through Komdat and Sikda Generik. The process, namely data processing, is still partially using an offline system because some health centers do not have a network, which results in the process of sending reports that are constrained and untimely. The output is that all employees are satisfied with the use of online information systems because it makes it easier to work.

Date: 2025
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