Role of Clusters of Emotional Intelligence – Establishing Association Between Effect of Job Stress on Work-Life Balance Among Employees- A Case Study of SBI

Indu P and Dr. Kalidas Mg
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Indu P: Kannur university, India
Dr. Kalidas Mg: Kannur university, India

International Journal of Research and Scientific Innovation, 2025, vol. 12, issue 5, 720-731

Abstract: The purpose of this study is to find out the role of clusters of emotional intelligence on the effect of job stress on work life balance among the selected employees at SBI. The term “work-life balance†refers to strategies for striking a balance between the demands of employees’ personal (family) and professional (work) lives. Workplace responsibilities and pressures make it tough to carve out time for work-life activities. Organizations should assess current work processes and practices on a regular basis to see which one causes inefficiency and employee stress. The current study uses cluster analysis to identify the degrees of emotional intelligence among SBI’s selected employees, and multiple regression analysis to analyse the role of emotional intelligence clusters on the effect of workplace stress on work-life balance among SBI’s selected employees. In this study individuals with high emotional intelligence, compared to those with low emotional intelligence, can decrease or transform negative consequences to improve their work-life balance or lessen their influence to a tolerable amount. Workers with low emotional intelligence are less likely to deal competently with difficult events and manage their emotions and actions. As a result, employees with high emotional intelligence are more likely to recognise their stress early on, manage it effectively, and avoid allowing stress to negatively impact their life satisfaction and pleasure. The results of this study demonstrate that SBI workers with a high emotional quotient might reduce the association between workplace stress and work-life balance.

Date: 2025
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