The Impact of Artificial Intelligence on Human Resource Management in The Indian IT Sector: A Mixed-Method Review

Sukeshni Moon
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Sukeshni Moon: Parul University, MCA

International Journal of Research and Scientific Innovation, 2025, vol. 12, issue 6, 1063-1068

Abstract: This review paper explores the influence of Artificial Intelligence (AI) on Human Resource Management (HRM) within India’s IT sector, employing a mixed-method approach. With data collected from 420 IT employees across 28 Indian states, this study investigates AI’s impact on employee retention, engagement, and decision-making. Key AI features like personalized learning, chatbots, predictive analytics, and virtual reality are examined for their roles in enhancing HRM outcomes. The findings suggest significant correlations between AI integration and improved HR functions, indicating a transformative shift in managing human capital.

Date: 2025
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