A Tourism Car and Tour Guide Rental System for Seamless Bookings

Seth Ochieng, Lornah Jemutai, Sunday Sylvester, Joanitha Kajiage and Mussa Ally
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Seth Ochieng: Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania
Lornah Jemutai: Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania
Sunday Sylvester: Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania
Joanitha Kajiage: Students, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania
Mussa Ally: Lecturer, Department of Computer and Communication Science and Engineering, Nelson Mandela African Institution of Science and Technology, Tanzania

International Journal of Research and Scientific Innovation, 2025, vol. 12, issue 6, 140-150

Abstract: This project presents a novel, scientifically grounded digital platform that integrates car rental and tour-guide booking services to address longstanding inefficiencies in Tanzania’s tourism sector. By leveraging the Extreme Programming (XP) agile methodology, cross-platform technologies (Flutter, Dart), and cloud-based solutions (Firebase, Stripe), the system ensures real-time booking, secure transactions, and broad accessibility. Unlike prior fragmented approaches, this research delivers a unified, stakeholder-responsive solution that was rigorously validated through User Acceptance Testing and field trials at Lake Duluti, Arusha in Tanzania. The scientific contribution lies in its contextualized application of agile development to an informal tourism economy, providing a scalable model for digital service ecosystems in emerging markets. This work bridges a critical technological gap while advancing discourse in sustainable tourism innovation and ICT for Development (ICT4D).

Date: 2025
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