Integration of Patient’s Easy Access for Medication Discount Offers and Transactions ID (Peamdots ID) For Senior Citizens in Selected Community Pharmacies in Koronadal City, South Cotabato

Kyleinz Claire Cuambot, Shaina Joyce Ebrahim, Nicole Angela Lazo, Shaina Servañez, Globen Pandat and Kimberly Jean B. Surmion
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Kyleinz Claire Cuambot: Department of Pharmacy, St. Alexius College
Shaina Joyce Ebrahim: Department of Pharmacy, St. Alexius College
Nicole Angela Lazo: Department of Pharmacy, St. Alexius College
Shaina Servañez: Department of Pharmacy, St. Alexius College
Globen Pandat: Department of Pharmacy, St. Alexius College
Kimberly Jean B. Surmion: Department of Pharmacy, St. Alexius College

International Journal of Research and Scientific Innovation, 2025, vol. 12, issue 6, 298-326

Abstract: Senior citizens in the Philippines are entitled to a 20% discount on medications under the Expanded Senior Citizens Act of 2010. However, the current process is cumbersome, requiring both a senior citizen ID and booklet, leading to inefficiencies and long wait times. To address this, researchers developed the PEAMDOTs ID system to streamline the process of availing discounts in community pharmacies in Koronadal City, South Cotabato. The study aimed to assess the system’s performance based on pharmacists’ evaluations of scanning speed, data accuracy, efficiency, user-friendliness, and confidentiality, as well as senior citizens’ satisfaction. A quasi-experimental design was used, with post-intervention surveys conducted in selected pharmacies. Results showed high ratings for system performance, including scanning speed (3.58), data accuracy (3.63), efficiency (3.65), user-friendliness (3.55), and confidentiality (3.73). Senior citizens reported a satisfaction score of 3.47, reflecting a generally positive response. The study concludes that the PEAMDOTs ID system improves the speed and convenience of accessing medication discounts for senior citizens while also benefiting pharmacists through streamlined processes.

Date: 2025
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