Visitor Experience’s on Digital Media Technology for the Museum Exhibition in Malaysia: A Preliminary Findings

Hafizah Rosli and Norfadilah Kamaruddin
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Hafizah Rosli: Faculty of Film, Theatre and Animation, Universiti Teknologi MARA
Norfadilah Kamaruddin: Faculty of Art & Design, Universiti Teknologi MARA

International Journal of Research and Scientific Innovation, 2020, vol. 7, issue 2, 245-248

Abstract: By exploring the museum’s user experience on recent digital media technology for the exhibition of the Malaysian Museum, the aims of this paper are to be getting and further clarifying the museum’s visitors’ experiences towards digital media technology. The preliminary study was conducted at four museums managed by the Department of Museum Malaysia and located around Klang Valley. A pilot study involved 100 questionnaires answered by the museum’s visitors using random sampling techniques. The visitors experienced the permanent museum exhibition was measured through a digital media and multimedia, intangible and tangible artefact, and printed visual narration. The results gathered from the pilot study established that most of the museum visitors were not highly experienced the real digital experience since the existing exhibition are not offered fully digital media technology. The outcomes discovered giving a suggestion to the museum specifically on issues of visitors’ experience that need enhancement for the better museum experience.

Date: 2020
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