Development of an Android Based Intelligent Service Delivery Mobile System

Asogwa Tochukwu Chijindu, Ugwu Edith Angela and Mbah David Luchi
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Asogwa Tochukwu Chijindu: Computer Science, Enugu State University of Science and Technology, Enugu, Nigeria
Ugwu Edith Angela: Computer Science, Enugu State University of Science and Technology, Enugu, Nigeria
Mbah David Luchi: Computer Science, Enugu State University of Science and Technology, Enugu, Nigeria

International Journal of Research and Innovation in Applied Science, 2021, vol. 6, issue 5, 16-21

Abstract: This paper presents the development of an android based intelligent demand service delivery mobile system. The aim is to provide a system which incorporates various domestic home service professionals into a single platform and intelligently monitor their behaviors when services are requested. This will be achieved by developing an intelligent algorithm which monitors service request using time control function and then send feedback to the request user of the service professional behavior which includes request acceptance notification, rejection notification (i.e if the request is ignored or rejected). With this system, the service request person will never be disappointed or kept stranded. The system will be developed using necessary universal modeling diagrams, process models, data model and implemented with android studio as a mobile application system. The system was tested and the result showed that when service request was accepted, the user received notification of the request acceptance, and in another case where service was rejected or ignored the request user received notification within 60 sec of service request.

Date: 2021
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