Patients’ satisfaction with nursing care by Tarlac State University students at Tarlac Provincial Hospital

Ritzhen Marie Omallao Mamuad, Ellyra Ma. Luisa Lansangan Masigla, Trixy Damian Legaspi, Kyle Eimee David Manlulu, Dianne Nicholle Lacayanga Mayol, Ma. Tashiana Castro Mendiola and Luzviminda Gabato Rivera ()
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Ritzhen Marie Omallao Mamuad: Tarlac State University, Tarlac City
Ellyra Ma. Luisa Lansangan Masigla: Tarlac State University, Tarlac City
Trixy Damian Legaspi: Tarlac State University, Tarlac City
Kyle Eimee David Manlulu: Tarlac State University, Tarlac City
Dianne Nicholle Lacayanga Mayol: Tarlac State University, Tarlac City
Ma. Tashiana Castro Mendiola: Tarlac State University, Tarlac City
Luzviminda Gabato Rivera: Tarlac State University, Tarlac City

HO CHI MINH CITY OPEN UNIVERSITY JOURNAL OF SCIENCE - SOCIAL SCIENCES, 2025, vol. 15, issue 1, 111-121

Abstract: Patient satisfaction with the nursing care being provided is of utmost concern amongst healthcare providers and is paramount to the assessment of nursing services provided to them. This study aimed to describe the level of satisfaction on the nursing care provided by nursing students from Tarlac State University in Tarlac Provincial Hospital. This study used a descriptive correlational research design, and the data was gathered using structured and validated questionnaires. The study was conducted at Tarlac Provincial Hospital on 32 patients from three wards in the hospital, specifically the pediatric, maternal, and surgical wards. In addition, the study found out that the patient is satisfied with the nursing care provided to them, namely: establishing rapport, patient education, bedside care, attentiveness to patients’ needs, and respect for patients’ rights. Analysis of data also showed that there is no significant relationship between the profile of the respondents and their level of satisfaction with the nursing care provided. Furthermore, there were problems encountered by the respondents; thus, interventions were formulated, such as proper orientation, conduction of webinars, and distribution of educational materials.

Keywords: nursing; nursing care; nursing student; patient’s satisfaction (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:bjw:socien:v:15:y:2025:i:1:p:111-121

DOI: 10.46223/HCMCOUJS.soci.en.15.1.2954.2025

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