Contested Resources: Unions, Employers, and the Adoption of New Work Practices in US and UK Telecommunications

Matias Ramirez, Frederick Guy and David Beale

British Journal of Industrial Relations, 2007, vol. 45, issue 3, 495-517

Abstract: The pattern of adoption of high‐performance work practices has been explained in terms of strategic contingency and in terms of union presence. We compare the post‐deregulation/privatization changes in work practice at AT&T, Bell Atlantic and British Telecom. On the basis of these cases, we argue that the choice of new work practices should be understood as a consequence not only of the company's resources or changes in its environment, nor of a simple union presence, but also as a consequence of the practices' effects on union power, the nature of the union's engagement, and the union's strategic choices.

Date: 2007
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https://doi.org/10.1111/j.1467-8543.2007.00625.x

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