New Contractual Relationships in the Agency Worker Market: The Case of the UK's National Health Service

Kim Hoque, Ian Kirkpatrick, Alex De Ruyter and Chris Lonsdale

British Journal of Industrial Relations, 2008, vol. 46, issue 3, 389-412

Abstract: In recent years, there has been a trend towards the negotiation of closer contractual relationships between employers and employment agencies. However, little is known about this change or its likely consequences. In theory, such relationships can benefit employers by lowering fees and also reducing many of the hidden costs associated with the use of agency staff by improving the effectiveness of placement matching. Against this is the suggestion that formal partnerships are unlikely to have a positive impact given the uncertainty of demand for temporary labour and broader tendencies for risk displacement in buyer–supplier networks. In this article, our aim is to explore this matter focusing on recent developments in the UK's National Health Service. We find that new contractual relationships such as framework agreements and master vendor contracts are having mixed effects. While they serve to reduce direct costs for employers in the short term, this has been at the expense of relationship building and improvements in placement matching. These developments are also found to have some potentially negative consequences for the agency workforce itself.

Date: 2008
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
https://doi.org/10.1111/j.1467-8543.2008.00693.x

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bla:brjirl:v:46:y:2008:i:3:p:389-412

Ordering information: This journal article can be ordered from
http://www.blackwell ... bs.asp?ref=0007-1080

Access Statistics for this article

British Journal of Industrial Relations is currently edited by Edmund Heery

More articles in British Journal of Industrial Relations from London School of Economics Contact information at EDIRC.
Bibliographic data for series maintained by Wiley Content Delivery ().