Balancing Priorities: A Configurational Framework to Achieve Strategic Benefits From Sustainable Industry 4.0 Enablers in Operations and Supply Chain

Rodrigo Goyannes Gusmão Caiado, Renan Silva Santos, Carlos Alejandro Días Schery, Luiz Felipe Scavarda and Jose Arturo Garza‐Reyes

Business Strategy and the Environment, 2025, vol. 34, issue 3, 2934-2963

Abstract: This study delves into the intricate integration of Industry 4.0 (I4.0) and sustainability within the realm of Operations and Supply Chain Management (OSCM), introducing a pioneering Sustainable I4.0‐enabled OSCM (S‐OSCM4.0) framework. From the lens of the dynamic capabilities view (DCV) and social exchange theory (SET), this research proposes a configurational framework using the CIMO logic—Context, Intervention, Mechanism and Outcome—to achieve strategic benefits from S‐OSCM4.0 enablers, specifically focusing on developing countries. Employing an empirical study with hybrid fuzzy multi‐criteria decision‐making methods, the study endeavours to delineate the prioritisation sequence for implementing pivotal enablers and subsequently realising the benefits of S‐OSCM4.0, aligned with the 2030 agenda. The proposed framework offers a novel, integrative approach by combining DCV and SET within the CIMO logic, providing a robust, context‐specific roadmap for Sustainable I4.0‐enabled OSCM. It advances theory by bridging I4.0 and sustainability in OSCM for the digital transformation of developing countries.

Date: 2025
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