 Unpacking Productive Dialogues as Building Blocks of Dynamic Capabilities for Sustainability‐Oriented InnovationDaniela Ortiz‐Avram, Martine Andraos, Katharina Salomon and Barbara Kump Business Strategy and the Environment, 2025, vol. 34, issue 8, 10457-10473 Abstract: Firms are increasingly pursuing Sustainability‐Oriented Innovation (SOI) in response to stakeholder and regulatory pressures. Achieving SOI depends on dynamic capabilities (DCs)—the abilities to sense, seize, and transform. Although previous research highlights the role of productive dialogues in enabling DCs, it has focused primarily on intrafirm interactions and emphasized dialogue quality over content, overlooking the importance of interorganizational exchanges. This study addresses these gaps through a qualitative case study of four European manufacturing firms. We identify three types of productive dialogues—with external stakeholders, within the supply chain and within the organization—that support different phases of the SOI process. Each type centers on specific issues and contributes uniquely to sensing, seizing, and transforming. Our findings refine the concept of productive dialogue by explicitly focusing on interfirm dialogues, the contents of these dialogues, and the necessary outcomes of these dialogues to foster SOI. Date: 2025 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:bla:bstrat:v:34:y:2025:i:8:p:10457-10473 Ordering information: This journal article can be ordered from Access Statistics for this article Business Strategy and the Environment is currently edited by Richard Welford More articles in Business Strategy and the Environment from Wiley Blackwell |
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