A QUALITY POLICY FOR AMERICA

David Levine and Susan Helper

Contemporary Economic Policy, 1995, vol. 13, issue 2, 26-37

Abstract: This paper describes Total Quality Management (TQM) and its benefits. It then outlines a three‐point proposal for a national quality policy: (i) implementing TQM throughout the U.S. government, (ii) creating a set of nationally recognized certifications for employees' quality skills, (Hi) creating a set of nationally recognized supplier quality certifications.

Date: 1995
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