Information processing as gendered knowledge work: A historical case study

Daniel R. Huebner

Gender, Work and Organization, 2019, vol. 26, issue 6, 860-875

Abstract: Recent scholarship on gender and organizations has developed an analytical conception of knowledge work attentive to embodied knowledge, tasks stratified by gender and ideological definitions of skill. This article applies such an approach to a historical case study in which women were quite literally information processors. In press clipping bureaus young women manually read and sorted thousands of newspaper articles into parcels of keyword‐indexed information for the use of paid subscribers. Using newspaper accounts of this work in the United States from 1884 to 1940, the article shows how gendered definitions of working tasks and bodily abilities were crucial to the organization of this early form of industrial‐scale, commodified information processing. Separating the concept of knowledge work from dependence on contemporary technologies and labour conditions suggests new possibilities for reappraising other forms of labour as gendered knowledge work.

Date: 2019
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https://doi.org/10.1111/gwao.12289

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