 The use and design of the BSC in the health care sector: A systematic literature review for Italy, Spain, and PortugalMaria Beatriz Gonzalez‐Sanchez, Laura Broccardo and Amélia Maria Martins Pires International Journal of Health Planning and Management, 2018, vol. 33, issue 1, 6-30 Abstract: The aim of this paper is to gain a better understanding of how the balanced scorecard (BSC) has evolved in Spain, Italy, and Portugal. It reviews all the articles on the BSC in the health care sector written between 1992 and 2015 by Spanish, Italian, or Portuguese authors and published in Spanish, Italian, or Portuguese as well as in English. Our study first shows the state of knowledge on BSC in health care for a homogeneous group of Southern European countries. Second, it uncovers the perspectives, indicators, and generation used in the countries under observation to reveal the extent to which this management tool has evolved. Third, it analyses international variations in design and use within the health care context, especially in the United States. Moreover, it also highlights a number of important issues. The BSC is in its early stage of development in these 3 countries, which do not use it as a tool to implement strategy and align all of the elements that help integrate the organization. Date: 2018 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:bla:ijhplm:v:33:y:2018:i:1:p:6-30 Ordering information: This journal article can be ordered from Access Statistics for this article International Journal of Health Planning and Management is currently edited by Calum Paton More articles in International Journal of Health Planning and Management from Wiley Blackwell |
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