Resuming outpatient services during COVID times: Our approach and experience at India's apex institute

Radhika Sarda, Bhawna Mattoo, Arvind Kumar, Vikas H, Nirupam Madaan and Naveet Wig

International Journal of Health Planning and Management, 2021, vol. 36, issue 6, 2011-2019

Abstract: Healthcare services have been severely strained and stressed coping with the rising burden of COVID‐19 patients. With the situation gradually worsening and the growing need to cater to Non‐COVID patients, we ventured to reopen the OPDs. This was to be implemented in a staggered manner. The backbone to this endeavour was the specialised screening and sampling OPD for healthcare workers which had been earlier established. We would like to share our two‐pronged approach in this unprecedented situation: establishment of a specialised screening and sampling clinic for healthcare workers and a high‐volume “Influenza‐like screening clinic” for the resumption of outpatient services.

Date: 2021
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