Knowledge integration in virtual teams: The potential role of KMS

Maryam Alavi and Amrit Tiwana

Journal of the American Society for Information Science and Technology, 2002, vol. 53, issue 12, 1029-1037

Abstract: Virtual teams are becoming a preferred mechanism for harnessing, integrating, and applying knowledge that is distributed across organizations and in pockets of collaborative networks. In this article we recognize that knowledge application, among the three phases of knowledge management, has received little research attention. Paradoxically, this phase contributes most to value creation. Extending communication theory, we identify four challenges to knowledge integration in virtual team environments: constraints on transactive memory, insufficient mutual understanding, failure in sharing and retaining contextual knowledge, and inflexibility of organizational ties. We then propose knowledge management system (KMS) approaches to meet these challenges. Finally, we identify promising avenues for future research in this area.

Date: 2002
References: Add references at CitEc
Citations: View citations in EconPapers (39)

Downloads: (external link)
https://doi.org/10.1002/asi.10107

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bla:jamist:v:53:y:2002:i:12:p:1029-1037

Ordering information: This journal article can be ordered from
https://doi.org/10.1002/(ISSN)1532-2890

Access Statistics for this article

More articles in Journal of the American Society for Information Science and Technology from Association for Information Science & Technology
Bibliographic data for series maintained by Wiley Content Delivery ().