 Towards understanding the roles of social capital in knowledge integration: A case study of a collaborative information systems projectMamata Bhandar, Shan‐Ling Pan and Bernard C.Y. Tan Journal of the American Society for Information Science and Technology, 2007, vol. 58, issue 2, 263-274 Abstract: Information systems (IS) projects involving multiple organizations are very common today. Knowledge integration in such projects is a complex task of integrating diverse knowledge bases across organizations that may possess distinct strategic goals and even conflicting interests. Prior research has indicated that social capital, a resource based on social relationships, positively influences knowledge integration and interorganizational relationships, but the exact nature of the interaction has been unclear. Based on an in‐depth case study, this article examines a four‐organization (three clients and one IT service provider) collaborative IS project wherein the clients were business partners for 7 years when they embarked on the project. The study explicitly identifies the roles through which social capital can be leveraged for knowledge integration in a collaborative IS project. Findings suggest that social capital can be leveraged as a motivator, an integrator, and a facilitator during the various stages of a collaborative IS project. Date: 2007 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:bla:jamist:v:58:y:2007:i:2:p:263-274 Ordering information: This journal article can be ordered from Access Statistics for this article More articles in Journal of the American Society for Information Science and Technology from Association for Information Science & Technology |
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