Linguistic politeness and face‐work in computer‐mediated communication, Part 1: A theoretical framework

Jung‐ran Park

Journal of the American Society for Information Science and Technology, 2008, vol. 59, issue 13, 2051-2059

Abstract: Our daily social interaction is anchored in interpersonal discourse; accordingly, the phenomenon of linguistic politeness is prevalent in daily social interaction. Such linguistic behavior underscores the fact that linguistic politeness is a critical component of human communication. Speech participants utilize linguistic politeness to avoid and reduce social friction and enhance each other's face, or public self‐image, during social interaction. It is face‐work that underlies the interpersonal function of language use and encompasses all verbal and nonverbal realizations that bring forth one's positive social value, namely, face. Face‐work is founded in and built into dynamic social relations; these social and cultural relations and context directly affect the enactment of face‐work. Analysis and a subsequent understanding of sociointerpersonal communication are critical to the fostering of successful interaction and collaboration. Linguistic politeness theory is well positioned to provide a framework for an analysis of social interaction and interpersonal variables among discourse participants inasmuch as it is applicable not only to face‐to‐face social interactions but also to those interactions undertaken through online communication.

Date: 2008
References: Add references at CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
https://doi.org/10.1002/asi.20916

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bla:jamist:v:59:y:2008:i:13:p:2051-2059

Ordering information: This journal article can be ordered from
https://doi.org/10.1002/(ISSN)1532-2890

Access Statistics for this article

More articles in Journal of the American Society for Information Science and Technology from Association for Information Science & Technology
Bibliographic data for series maintained by Wiley Content Delivery ().