User‐producer interaction in Web site development: Motives, modes, and misfits

Frank J. van Rijnsoever, Jan Faber, Marnix L.J. Brinkman and Marijn A. van Weele

Journal of the American Society for Information Science and Technology, 2010, vol. 61, issue 3, 495-504

Abstract: This paper studies the role and effects of user‐producer interaction (UPI) in the production of Web sites. The results of two empirical studies, one from a producer perspective and one from a user perspective, are presented. It is concluded that using UPI in the development of informative Web sites for a large public is a risky process, because it is hard to identify and define the most targeted users and their particular needs. The implications of these results are discussed.

Date: 2010
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Persistent link: https://EconPapers.repec.org/RePEc:bla:jamist:v:61:y:2010:i:3:p:495-504

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