Factors affecting shapers of organizational wikis

Dave Yates, Christian Wagner and Ann Majchrzak

Journal of the American Society for Information Science and Technology, 2010, vol. 61, issue 3, 543-554

Abstract: New Web 2.0 technologies such as wikis permit any organizational member of a virtual community of practice (CoP) to dynamically edit, integrate, and rewrite content (what we call knowledge shaping) as well as contribute personal knowledge. Previous research on factors that motivate contribution in virtual CoPs has focused exclusively on factors explaining why people contribute their personal knowledge, with no research focused on why people make the knowledge‐shaping contributions (rewriting, integrating, and restructuring pages) which are possible with wikis. We hypothesize that factors that explain frequency of contribution will be different for those who shape from those who contribute only their personal knowledge. The results support our hypotheses. In addition, we find that shapers are not more likely to be managers or members of a community's core group who might typically serve in an administrator role, contrary to prior expectations. The implications of using Web 2.0 tools to encourage this shaping behavior are discussed.

Date: 2010
References: Add references at CitEc
Citations: View citations in EconPapers (13)

Downloads: (external link)
https://doi.org/10.1002/asi.21266

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:bla:jamist:v:61:y:2010:i:3:p:543-554

Ordering information: This journal article can be ordered from
https://doi.org/10.1002/(ISSN)1532-2890

Access Statistics for this article

More articles in Journal of the American Society for Information Science and Technology from Association for Information Science & Technology
Bibliographic data for series maintained by Wiley Content Delivery ().