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The Evolution of the Role of Risk Communication in Effective Risk Management

Norma L. Nielson, Anne E. Kleffner and Ryan B. Lee

Risk Management and Insurance Review, 2005, vol. 8, issue 2, 279-289

Abstract: Risk management has evolved significantly over the past decades causing dramatic changes in the communication channels required to effectively handle the ever‐changing risks a firm faces. The first generation of risk management dealt primarily with risks inside a company creating a need for internal risk communication. The second generation, which arose with the growth in third‐party liability claims, involved many more stakeholders external to the company and forced the risk management function to deal with communications to these external parties. The third generation, which began as an expansion of the external risks that firms are exposed to, involves the board and senior management in the risk communication function.

Date: 2005
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https://doi.org/10.1111/j.1540-6296.2005.00060.x

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