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Learning in the Context of Diversity. Distorted Discourses in Large‐Group Interventions

Nicole J. Saam

Systems Research and Behavioral Science, 2012, vol. 29, issue 3, 285-298

Abstract: This article presents results from an empirical study. Here, seven different types of large‐group intervention methods that were applied to redesign organizational and societal structures have been explored, thus, relating change management literature to deliberative democracy literature. From a Habermasian perspective, distorted discourses are identified as a major factor hampering learning. Distortions produce a working consensus with a bias. It is shown that large‐group interventions are typically characterized by different types of distortions. The problem of bias in participative change management should be given more attention. Copyright © 2011 John Wiley & Sons, Ltd.

Date: 2012
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https://doi.org/10.1002/sres.1138

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