Shaping organizational network structure to enable sustainable transformation

Felicjan Rydzak and Paul A. Monus

System Dynamics Review, 2018, vol. 34, issue 1-2, 255-283

Abstract: This paper reports on investigations of organizational social network structure in relation to setting up a successful improvement program. The study was inspired by and is based on data from two organizations that attempted transformational change. Both organizations used the same method for transformation—defect elimination action teams—but had different outcomes. Data analysis and computer simulation are used to investigate how the strategies guiding the composition of action teams shaped the organizational network structure. The study suggests that the introduction of new cross‐functional relations between individuals increases the potential for innovation in organizations. It also stresses the importance of building cross‐functional relations to improving organization‐wide performance and fostering resilience with which to endure social disruptions. © 2018 System Dynamics Society

Date: 2018
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