PERFORMANCE MANAGEMENT SYSTEMS – PROPOSING AND TESTING A CONCEPTUAL MODEL

Radu-Alexandru Șerban and Mihaela Herciu ()
Additional contact information
Radu-Alexandru Șerban: Lucian Blaga University of Sibiu, Romania

Studies in Business and Economics, 2019, vol. 14, issue 1, 231-244

Abstract: The utility of performance measurement and management system can be said to have been proven, but the problem faced by both the theoreticians and practitioners is to set the right performance indicators. Developed models are tools that managers can use to measure and manage performance, but they need to be tailored to the context. Also, the trend towards using non-financial performance indicators makes it very difficult for managers to design a performance measurement and management system because it involves the integration of qualitative and non-quantitative variables and a profound understanding of the internal and external environment of the company.

Keywords: indicators; management; model; performance; system (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://eccsf.ulbsibiu.ro/RePEc/blg/journl/14118serban.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:blg:journl:v:14:y:2019:i:1:p:231-244

Access Statistics for this article

More articles in Studies in Business and Economics from Lucian Blaga University of Sibiu, Faculty of Economic Sciences Lucian Blaga University of Sibiu, Faculty of Economic Sciences Dumbravii Avenue, No 17, postal code 550324, Sibiu, Romania. Contact information at EDIRC.
Bibliographic data for series maintained by Mihaela Herciu ().