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EVALUATION OF AIRLINES PERFORMANCE USING AN INTEGRATED CRITIC AND CODAS METHODOLOGY: THE CASE OF STAR ALLIANCE MEMBER AIRLINES

Kasim Ki̇raci and Mahmut Bakir
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Kasim Ki̇raci: İskenderun Technical University, Department of Aviation Management, Turkey
Mahmut Bakir: Eskişehir Technical University, Department of Aviation Management, Turkey

Studies in Busine and Economics, 2020, vol. 15, issue 1, 83-99

Abstract: In the airline industry where intense competition has taken place, performance evaluation is vital for airlines to achieve their goals and to gain a competitive advantage. This study aims to evaluate the performance of airlines based on the role of performance evaluation in the airline industry. For this purpose, twelve FSCs (Full-Service Carriers) were evaluated based on financial and airline-specific performance indicators for the 2015-2017 period. While the sample consisted of Star Alliance member airlines, an integrated CRITIC and CODAS methodology was proposed in the study. In addition, a sensitivity analysis was performed after the application to examine the accuracy and the stability of the results. The results of the study reveal that financial indicators have a higher impact on performance compared to operational indicators. Moreover, Singapore Airline (SIA) is the best airline regardless of τ change.

Keywords: Strategic Alliances; Airline; Performance; CODAS Method; CRITIC Method (search for similar items in EconPapers)
Date: 2020
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