A SWOT ANALYSIS OF THE GLOBAL HOSPITALITY INDUSTRY

Takacs Joshep and Sebastian Vaduva
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Takacs Joshep: University of Florida
Sebastian Vaduva: Emanuel University of Oradea

Revista Economica, 2017, vol. 69, issue 6, 105-119

Abstract: The customer experience is the lifeline of all hospitality providers, and therefore, require special attention to the exact talent domains that are necessary for competitive existence in the highly fragmented market place. Robust training and continuing education are necessary elements to maintain employee readiness and competitiveness in most industries and business sectors. Understanding the most critical needs for operational improvement, aligned with the components that determine good and bad service, are critical touch points for hospitality managers.

Keywords: hospitality; industry (search for similar items in EconPapers)
JEL-codes: O31 (search for similar items in EconPapers)
Date: 2017
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