QUALITIES OF THE CHANGE AGENT AND THE EMPLOYEES PERFORMING CHANGE

Elisabeta Butoi
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Elisabeta Butoi: Babes-Bolyai University, Romania

Revista Economica, 2020, vol. 72, issue 3, 19-28

Abstract: This research has the purpose of studying change agent profile in relation with employees' behaviour regarding changes in organization. The paper outlines change agent qualifying characteristics for leading employees through changes, approaches personnel needs and behaviours, also recommends methods to go beyond resistance to change. The relation change agent - employees and each side successful leading skills are discussed and evidenced how influence organization capacity to change and achieve performance.

Keywords: Change Agent; Change Management; Communication; Effective Relationship; HR Competency (search for similar items in EconPapers)
JEL-codes: M12 M51 M52 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:blg:reveco:v:72:y:2020:i:3:p:19-28

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