THE STRATEGIC ALIGNMENT BETWEEN KNOWLEDGE STRATEGY AND INFORMATION SYSTEM STRATEGY IN THE BANKING SECTOR

Cornel Nicolae Jucan and BAIER Mihaela Sabina Dolf

Revista Economica, 2012, vol. Supplement, issue 4, 379-386

Abstract: A modern organization should develop a holistic approach for knowledge management that embraces business strategy, information system strategy, organization culture and human factors. This research will investigate the strategic alignment between the knowledge strategy and the information system strategy in the banking sector, exploring the impact on the organizational performance. Knowledge is the most important resource in an organization and connecting this resource with the information system strategy will have an important impact on the organization performance. The use and application of knowledge now represents a key source for sustained competitive advantage (Drucker, 1993; Quinn,1992b; Reich, 1991) The research will argue that knowledge management is the primary determinant of the effectiveness of information system in the organization. To achieve performance the bank system has to put in the forefront the knowledge management.

Date: 2012
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