Rethinking sustainable destination development through social innovations

Cheryl Venan Dias, Venan Bonaventure Dias and Manjeet Singh
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Cheryl Venan Dias: P.G. Department of Tourism Studies, S.S. Dempo College of Commerce and Economics, Cujira, Goa, 403202, India
Venan Bonaventure Dias: Founder, Antonios Services, Goa
Manjeet Singh: Central University of Jammu

Acta Universitatis Bohemiae Meridionalis, 2023, vol. 26, issue 2, 41-54

Abstract: Innovation is an inseparable element in the process of curating tourism products that contributes towards creating memorable experiences. Organised mass tourism lags in delivery of such experiences which is based on the contributions of local innovations. The paper tries to document traveller's memories, particularly those that are easily remembered as happy experiences. The study identified the tourist preferences related to international destinations visited, followed by the identification of social innovations that are crucial for the design of tourist experiences. According to the study, a well-planned tourism experience at a place can promote entrepreneurship and create jobs. The decisions made by tourism business owners might be influenced by both the visitor's experiences and the innovations found. The ability to integrate similar experience designs into product innovation systems will allow managers to create destinations with a competitive edge.

Keywords: Tourism experiences; local tourism innovations; social innovations; experience design; destination management; co-innovation; user-driven-innovations; destination managers; tourism design; Social Enterprise; Social Entrepreneurship (search for similar items in EconPapers)
JEL-codes: O31 O35 O38 Z32 (search for similar items in EconPapers)
Date: 2023
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Persistent link: https://EconPapers.repec.org/RePEc:boh:actaub:v:26:y:2023:i:2:p:41-54

DOI: 10.32725/acta.2023.007

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