Identification of the Core Competencies Required of Executive Level Business Crisis and Continuity Managers

Shaw Greg L. and Harrald John R.
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Shaw Greg L.: GWU
Harrald John R.: GWU, ICDRM

Journal of Homeland Security and Emergency Management, 2003, vol. 1, issue 1, 16

Abstract: A fundamental strategic objective of all organizations is long-term survival and economic success. An enterprise wide Business Crisis and Continuity Management (BCCM) program can provide the focus and guidance for the decisions and actions necessary for an organization to prevent, mitigate, prepare for, respond to, resume, recover, restore and transition from a disruptive (crisis) event in a manner consistent with its strategic objectives. Central to such a program is a clearly defined and accepted framework of the various functions supporting BCCM, their integration and the appropriate level competency, leadership and authority to accomplish that integration. This paper presents a framework and lays out the research methodology to validate the framework and determine the core competencies required of BCCM leadership to meet their responsibilities in an effective and efficient manner.

Keywords: Crisis Management; Business Continuity Management; Business Crisis and Continuity Management; Risk Assessment; Business Area Analysis; Business Impact Analysis; Risk Management; Enterprise Management; Knowledge Management; Crisis Communication; Incident Management; Incident Response; Restoration and Transition (search for similar items in EconPapers)
Date: 2003
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DOI: 10.2202/1547-7355.1003

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