Willkommen in Silamsi!?– Wahrnehmung und Konfliktpotentiale des arabischen Tourismus in Zell am See-Kaprun

Scharfenort Nadine ()
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Scharfenort Nadine: Institut für Geographische Wissenschaften, Freie Universität Berlin, Malteserstraße 74-100, D-12249Berlin, Germany

Zeitschrift für Tourismuswissenschaft, 2018, vol. 10, issue 2, 211-231

Abstract: Zell am See-Kaprun is popular among tourists from GCC countries, but Arab travelers are often perceived as disruptive factors whose perception is strongly influenced by stereotypes and prejudice. This contribution is based on an empirical study (2013-17) with method triangulation that interviewed Arab and non-Arab tourists as well as people from the local population. It has been shown that the responses of local people working in the tourist sector are ambivalent, stressing economic benefits on one hand and (emotional) burden of socio-cultural differences on the other. Conflict potentials arise in daily life situations and interactions in which diverging social norms and values as well as culturally specific patterns of thinking and behavior occur. Transparency and communication between all involved actors would promote a conflict-free and friendly co-existance.

Keywords: Arab Tourism; Perception; Stereotypes; Prejudice; Intercultural Communication; Conflicts; arabische Touristen; Wahrnehmung; Stereotypen; Vorurteile; interkulturelle Kommunikation; Konfliktfelder; Arab Tourism; Perception; Stereotypes; Prejudice; Intercultural Communication; Conflicts (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:bpj:touwis:v:10:y:2018:i:2:p:211-231:n:3

DOI: 10.1515/tw-2018-0014

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