Einfluss des Urlaubswetters auf das Reklamationsverhalten von Ferienhausgästen

Zeiss Harald ()
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Zeiss Harald: Hochschule HarzProfessur für Tourismusmanagement und Betriebswirtschaft, insbes. Internationaler Tourismus und Nachhaltigkeit am Fachbereich WirtschaftswissenschaftenHannoverDeutschland

Zeitschrift für Tourismuswissenschaft, 2020, vol. 12, issue 3, 391-418

Abstract: Travel decisions are made based on the climatic and weather conditions in the destination. The weather during the holiday has a great influence on the holiday experience. This article examines whether bad weather leads to a higher complaint rate among vacation home guests. For this purpose, the correlation between the complaint behavior and the weather parameters temperature, precipitation, wind speed and humidity were investigated. However, a correlation could not be determined.

Keywords: weather; climate; complaint rate; home rentals; beach holiday; Wetter; Klima; Reklamationsquote; Ferienhaus; Strandurlaub; weather; climate; complaint rate; home rentals; beach holiday (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:bpj:touwis:v:12:y:2020:i:3:p:391-418:n:8

DOI: 10.1515/tw-2020-2023

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