Empfehlungen für den Umgang mit freiwillig und ehrenamtlich Engagierten in Tourismusorganisationen: Ergebnisse einer interdisziplinären Studie

Wagenseil Urs (), Taufer Barbara () and Hausmann Christin ()
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Wagenseil Urs: Hochschule Luzern – Wirtschaft, Institut für Tourismuswirtschaft ITW, Rösslimatte 48, 6002 Luzern
Taufer Barbara: Hochschule Luzern – Wirtschaft, Institut für Tourismuswirtschaft ITW, Rösslimatte 48, 6002 Luzern
Hausmann Christin: Hochschule Luzern – Wirtschaft, Institut für Tourismuswirtschaft ITW, Rösslimatte 48, 6002 Luzern

Zeitschrift für Tourismuswissenschaft, 2015, vol. 7, issue 2, 245-252

Abstract: For the first time an interdisciplinary research was conducted exploring the voluntary engagement in the Swiss tourism industry. The main outcome: Many tourist offers and events in a destination could not be implemented without volunteers. Finding and retaining a sufficient amount of volunteers became a major challenge within tourism organisations. Therefore, practical recommendations for people responsible were developed, showing possibilities how to maintain, manage foresighted and facilitate the voluntary engagement in the long run. The article highlights these recommendations.

Keywords: voluntary engagement; tourism organisation; tourist office; Ehrenamtliches und freiwilliges Engagement; Tourismusorganisation; Tourismusverein; voluntary engagement; tourism organisation; tourist office (search for similar items in EconPapers)
Date: 2015
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Persistent link: https://EconPapers.repec.org/RePEc:bpj:touwis:v:7:y:2015:i:2:p:245-252:n:11

DOI: 10.1515/tw-2015-0211

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