RELATIONSHIP BETWEEN WORKPLACE DESIGN, ERGONOMICS AND ORGANIZATIONAL PERFORMANCE: A CASE STUDY OF WEST AFRICAN EXAMINATION COUNCIL (WAEC)

Michael Ayorinde Afolayan (), Olatunji Fadeyi () and Chijioke Nwachukwu ()
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Michael Ayorinde Afolayan: PhD, Department of Business Admin, Anchor University, Lagos
Olatunji Fadeyi: PhD Candidate, Department of Business Admin, Anchor University, Lagos
Chijioke Nwachukwu: PhD Business Management and Economics, Censox Business Solutions

Management Strategies Journal, 2020, vol. 48, issue 2, 4-13

Abstract: In this paper, we examine the influence of ergonomics and workplace design on organizational performance in WAEC, Lagos with the entire workforce of the organization making up the study population. By using a descriptive survey design, a questionnaire was designed and administered on all 83 staff of the organization. Chi-square(X2 ) data analysis shows that organizational culture and structure, desk heights in relation to monitors and key boards, poor seating, lighting, workflow, etc., are important workplace design factors that can influence performance. Results suggest that good ergonomics and workplace design practices can significantly improve profitability of WAEC, Lagos. Furthermore, well designed workstations significantly relate to organizational performance in WAEC. The authors recommend that organizations should pay more attention to their work environment as it impacts on their overall performance.

Keywords: workplace design; ergonomics; organizational performance; WAEC; employee productivity (search for similar items in EconPapers)
JEL-codes: L20 M10 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:brc:journl:v:48:y:2020:i:2:p:4-13

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