QUALITY MANAGEMENT IN ONLINE EDUCATION

Iuliana Pârvu () and Cristina Ciami ()
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Iuliana Pârvu: Spiru Haret University
Cristina Ciami: Spiru Haret University

Management Strategies Journal, 2022, vol. 58, issue 4, 124-130

Abstract: This paper addresses the main challenges that the management of higher education institutions must consider to ensure the quality of online educational processes. The paper highlights the place of online education in the context of distance education and argues the need to discuss online education as a permanent way of carrying out teaching activities in universities and not as a state of exception. The paper proposes for discussion five categories of factors considered by the authors as influencing the qualitative level of the online teaching-learning processes. Also, the paper expresses the fact that the theoretical and practical approaches related to the evaluation of the quality of education carried out through information and communication technology are still at the stage of validation to identify the most appropriate and relevant indicators for expressing the quality of online education.

Keywords: quality management; higher education; on-line education (search for similar items in EconPapers)
JEL-codes: I2 I23 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:brc:journl:v:58:y:2022:i:4:p:124-130

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